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thank you for reply,
I still require an answer to this question.
Furthermore, I have received a letter from my local council giving me 7 days to make arrangements for payment or they say they WILL contact my lender. (date expires 13th December2014)
Regards ***** *****
Under the circumstances time is running out for my reply to the Council, and will have to seek legal advice locally.
Therefore I have no choice but to request a refund for the £18.00 paid for this enquiry.