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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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If a company sells a product and the customer cancels within

Resolved Question:

If a company sells a product and the customer cancels within their cancellation period, can that product then be sold by the company as new again ?
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : Has it been opened or used please?
Customer: It has been opened and used
Alex Watts :

OK - then it can't be sold as used.

Alex Watts :

* new *

Alex Watts :

It can be refurnished or used but not new

Alex Watts :

Can I clarify anything for you about this today please?

Customer: So if it is a mechanical product that doe not have a wrapping is new and sold to a client, and the client cancels the order within their cancellation period the product can then not be sold as new again?
Alex Watts :

If not used then yes. But if the customer has not used it then you can sell as new

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