How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

How can I re claim overpaid interest on bank loan?

Resolved Question:

How can I re claim overpaid interest on bank loan?
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

Is this a PPI reclaim or interest reclaim please?

Customer:

This is a PPI claim

Alex Watts :

You need to write to the bank and raise a formal complaint. This is a customer contract dispute not employee

Alex Watts :

The bank should investigate and see whether you have been overpaid.

Alex Watts :

If you are not satisfied with the result then you can complain to the Ombudsman.

Alex Watts :

They offer a free, independent service and can be found at: www.financial-ombudsman.org.uk

Alex Watts :

Can I clarify anything for you about this today please?

Customer:

Should the question not be that I have been over charged rather than overpaid?

Alex Watts :

But the process in the same, might I ask you to follow that.

Alex Watts :

I answered it on the basis it was a PPI claim as you indicated above, but in any event you can go ahead make a formal complaint and go to the Ombudsman

Alex Watts :

Does that help>?

Ash and other Law Specialists are ready to help you

Related Law Questions