Hello my name is ***** ***** I will help you with this.
Are you renting a house or own it? Do you know the cost of getting another repair such as British Gas? They do same day
Wont the Council do anything?
I do not understand if you are a Council tenant, how can you not be renting?
Ok, so the Council should be dealing with the boiler - are they refusing to?
OK - do you know the cost of getting someone else to look at it asap?
Have you spoken to the Council AGAIN about this, or was it the one time?
Do you know the cost of fixing it?
You need to write and set out your losses and request they fix it or give you the money to within 7 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
HI THERE MY NAME IS***** WITH MY BOILER,IS
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