Hello my name is ***** ***** I will help you with this.
Do you know the cost of going elsewhere and if this is more than you paid?
Have you paid Anglian yet?
Ok - do you know the cost of getting replacements etc?
You dont need to tell me what the quotes are as I can still tell you the process. Once you have the quotes this forms your loss.
ou need to write and set out your losses and request they do the work or pay your loss within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
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