Dear Sir or Madam, I have a dispute in connection with my pension portfolio management services with a Jersey based international bank. "The Bank". The dispute remains unresolved after many months of communication. The Bank has directed me to their local Jersey Ombudsman but this organisation then informs that they have no adjudication authority over this bank. The Bank also informs me that though the investment management services contract was made through their London Offices, I have no recourse under the UK Ombudsman regulations since, I though I am a UK citizen/ Passport holder, I reside in Spain. My question is, to which authority do I turn for adjudication in these circumstances? Sincerely, ***** ***** xxxxxxx
Thanks for the update.
I can wait for the correct answer.
Thank you for the further update Nicola.
I have patience. This is important for me to know how to proceed.
May I request you give it another try?
Thank you Nicola,
I am still waiting for a (simple) clear answer relating to which ombudsman has jurisdiction i.e
"UK" or "JERSEY" or "OTHER"
Your answer was not clear - Have you given up?
Thanks again - enjoy the holidays!
Please close off this matter and refund my good faith deposit to the orginal source.
Happy new year!