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Hi,Thank you for your question and welcome. My name is ***** ***** I will assist you.
The problem you have is the retailer will argue that the advert is what is known as "an invitation to treat" - this means it does not create a binding contractual obligation
That said retailers have an obligation not abuse their bargaining position and mislead customers.
Potentially you would have a contractual claim for misrepresentation and you could consider suing them in the County Court.
I would not however recommend doing this - for the sake of £150 it wont be worth the time and stress.
A slower and more risk free approach would be to make a complaint to Trading Standards -
They will have the power to sanction the retailer and award compensation.
The process however will be slow.
Tescos are wrong, your claim is against them as the retailer - they chose to advertise the manufacturers offer and therefore must take responsibility for it.
Alex thanks for your response. I had considered the Trading Standards route, would you recommend a national route rather than local Trading Standards as this was a website purchase?
Hi, Thank you. As it is Tesco I would recommend the national one. It is more likely that they may have already received similar complaints.
Alex, thanks I will pursue this route.
Alex, thanks. I will pursue this route.
Alex thanks I will pursue this route. Regards Colin