Hello my name is ***** ***** I will help you with this.
Goods must be fit for purpose, as described and of suitable quality.
You have a limited time in which to reject goods and claim a repair.
This is considered in UK law as 6 months or a period of warranty, whichever is greater.
As the car is now 4 years old I assume it is out of warranty there Fiat are not responsible.
However I will outline the procedure to claim
You can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
Can I get the forms from the post office?
You can get the forms online - if you follow the link
Or you can issue a claim online www.moneyclaim.gov.uk
I don't hav a a printer
You can issue a claim online at: www.moneyclaim.gov.uk
Or pick them up from your local County Court
Thank you for your time..goodbye