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I need to know if the 7 days cooling off period is correct or is it now by law 14 days.
Also if it did not get to the correct department till The 17th December, what effect would this have when it was originally sent on the 11th.
Am I fully bound to the contract
December 2nd 2014
Thanks for your answer which looks promising.
Does that mean that if I notified them within 14 days and the contract says 7 days. I still have the right to cancel with no penalties.