Yes this is the first time. My mother's card railcard does not have a photograph, just a signature. The ticket salesman asked me to write my signature (and I wrote my mother's) and they did not match up. I then had to pay the full price ticket. He would not give the card back. He asked if I was going to complain. I said I would not complain.
The ticket salesman knows I am not my mother as she was with me when she bought the ticket. He thought it was for her. Then he came onto the platform and confronted me. Do you think I should go to the train company or wait for them to contact me? I am worried I will have a criminal record as I have never committed any crimes before.