If you re-read my question the account where my customers payments were made to is not my account it is the account of my employee and so I have no information other than account number and sort code but my own company bank account does have a bank mandate
I am a little confused, as I am in correspondence with another expert, namely Alex J at Ask the Experts, are you aware?
of course I am happy for any one to help that is qualified to assist me but I wasn't aware that Alex J had opted out and so I couldn't work out why two people were responding to my question
As things stand this matter was discovered this morning the party has accepted guilt and has been dismissed in line with his contract of employment, the police are interviewing the employee tomorrow and the bank are now conducting an internal investigation the loss is unknown but will be around £10k.
My original question was that the employee has had my customers pay into an account that is in his sole name however he has stated to the customers that it is aqua cool limited my company name i want to know if i have a claim against the bank please