I've thought of that but such a solution would be difficult as my wife has no history of such a problem and we don't have the time to wait for it. A response needs to be sent to the jury service "agency" tomorrow.
We will just have to muddle through this somehow.
Many thanks for this very timely information. Seeing it from an independent expert has allowed my wife to accept that there is no way to avoid this and this is at least progress and we can work our way through it.