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I am on pension credit and I accepted the line because it was giving 400 minutes free and 500 text free. All the previous months I was using it on these bases suddenly they say the contract was for 250 minutes only and that they were not the one who discussed the deal with me over the telephone. A third party company call 'Chitter Chatter' were the one who done the deal with me. I am broke, I have no money to live.
No I have not agree anything. It was a sudden information from them and they do say that this agreement was there from the start of the contract i.e. from December 2013.
This is too much. If you took the money and have no answer to me please let me know. I am not happy at all. I do not need your answer and I want to have my money back please.