Alex Watts : Hello my name is ***** ***** I will help you with this,
Alex Watts : For now please let me know whether you had travel insurance?
Alex Watts : If you did have travel i
Alex Watts : inaurance did you contact them before purchasing the new tickets with BA?
Alex Watts : if not, why not please?
Customer: Hello Alex,
Customer: Yes I do have travel insurance and no I did not contact them prior to purchasing the BA tickets.
Customer: I did not mention that Easyjet have also not refunded the cost of the cancelled return flight.
Alex Watts : You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clarify anything for you about this today please?
- Thank you Alex, your advice is very helpful. Easyjet are already in possession of my claim but I will prepare another copy and and forward to Easyjet, recorded delivery. Should I need further help, please may I contact you again.