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Hello my name is ***** ***** I will help you with this.
Is this a debt management firm please?
It deals with all kinds of financial issues. Company is One to One Solutions
Have you been to Court or had any papers?
I signed papers to agree who my creditors were, that is all.
Ok - you know you can get this done yourself and not pay any fees.
I would write and make a formal complaint
They should then investigate the matter and report back to you
Or you can do it yourself.
To the Company?
You complete form 6.27
And send it to Court
Yes complain to the Companby
Or make yourself bankrupt.
There is a Court fee to pay but you may be entitled to fee remission or low income
Can I clarify anything for you about this today please?
Ok, Thank you. Just want my £1050 back if no one is providing a service for me,
Indeed. You can issue proceedings to get it back
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
No thank you very much.
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