I have my tenant's deposit from which I will deduct rent owing. Am I allowed to retain the remaining amount as compensation for the damage to the sanded floorboards due to her wearing high heels between the front door and her bedroom on the ground floor. She was asked at the beginning of the tenancy not to wear heels in the house. She disputes that she did and considers it fair wear and tear. The amount would be £59.75 The deposit is held by the Deposit Protection Service. I have no direct access to it. Thank you for any help you can give me. Ann Meacher *****@******.***
Hello my name is ***** ***** I will help you with this.
How do you work out the £59.75 please?
the deposit is £340.00. Rent owing £280.25. Remaining amount £59.75. I should add I do not have access to the deposit as it is lodged with the Deposit Protection Service and they will only pay directly to the tenant.
I'm sorry your question has many errors in it and is not clear but I can guess what you mean. I have not worked out the wear and tear specifically but felt that what was left from the deposit would make a minute contribution to the repair of the floor
You have rated poor service, but the question has been answered fully for you?
What else would you like to know?
no that's all thank you. it has now been dealt with