We did not assess whether there was heating as I wrongly assumed that as it was a place of work, they would have an obligation to their employees to maintain a certain temperature.
We do have standard terms and conditions but they were not supplied with the quotation - a lesson learnt!
We accept responsibility for the roller marks that are visible and to abrade the floor and apply another coat of resin would cost us £1000.00.
I should also say that the client visited another jobn that we did locally to them, using the same process and same material. That floor was in a far worse condition when we started, doesn't look as good as this one and were happy to place the order based on what they had seen.
Hi Alex, I seem to have lost you?