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Hello my name is ***** ***** I will help you with this.
For now please let me know whether the 1 year selling timeline is a term of the contract or guarantee ?
This was sadly verbal only, but during the 2hours of discussion at the resort whilst on holiday The gentleman showed us around the offices and sales team and showed figures that would be in keeping with a high turnover of weeks.
Its bad news I am afraid.
Unless its a term of the contract or provided as a guarantee then it wont be a considered a term of the contract.
In my experience on this website sadly it is usually they cant sell the timeshare
There is simply too much capacity
That sadly means you are stuck for the duration of the contract which is usually for life
There are lots of people trying to get out of these and sadly they cant
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest
Can I clarify anything for you about this today please?
Is there any scope to pursue a complaint even if this is not under a guarantee with some body e.g. travel ombudsman.
You can try but it is not likely to succeed I am afraid. There is no formal Ombudsman
Thank you for your confirmation I have no where to go with this. You are correct in thinking that this was not the answer I was looking for. Well I best make sure I use it as often as possible. Many thanks
I am sorry. Is there anything else I can clarify for you?
No that's all thanks