Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : i am not sure what your question is?
Hi Alex ,,I was in thousands of dept and worked hard to clear this ,,I was doing balance transfares ,so wondered if I was paying PPI to any of these banks ,I got in touch with one of these banks ,Barcley,which I did pay PPI unknown to me ,,,so they paid me ,,the others I don't know ,,
Alex Watts : Ok, so you want to reclaim PPI from the other banks?
Hi Alex ,,sorry I had to do something very important ,,,so yes I would like to know did I pay PPI to these banks ,,,
Are you coming back to me alex
Alex Watts : Yes I am here but was just on another screen.
Hi alex ,sorry
Alex Watts : You need to write to each bank and make a formal claim in writing.
Alex Watts : They will investigate the matter and see whether You have PPI
Alex Watts : If they reject the claim only then can you complain to the financial ombudsman.
Alex Watts : They offer a free, independent service at www.financial-ombudsman,org.uk
Alex Watts : That should resolve the matter.
Alex Watts : Can I clarify anything for you about this today please?
so ,thats it ,So I paid you just for that information ,,No it was £38 pounds for nothing ,,,
Alex Watts : What is it you want me to tell you?
Alex Watts : I can't write for you.
Alex Watts : I can only tell you what to do.
Alex Watts : You have to write to the banks and if they reject the claim go to the Ombudsman
Alex Watts : That is the process you must follow.
Alex Watts : Each bank has a process to follow.
forget it Alex
Alex Watts : for example Barclays.
Alex Watts : Their procedure is detailed here
Alex Watts : http://www.barclays.co.uk/Generalinformation/PaymentProtectionInsurancePPI/P1242592293882
Alex Watts : You complete a questionnaire and send it back to them.
Alex Watts : But each bank is different
Alex Watts : Can I clarify anything else for you?
have drink on my £38 pounds Alex ,,which I can ill afford ,you could have told me in 4 words ,,WRITE TO YOUR BANK ,,but you didn't did you ?,,,
Alex Watts : You have rated bad service. What else is it you would like to know?
Alex Watts :
What else would you like to know?