Alex Watts : my name is ***** ***** I will help you with this.
Alex Watts : How much is the deposit please?
Sorry cannot see answer, am I supposed to be seeing it yet ?
Alex Watts : You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation .
Alex Watts : Can I clarify anything about this today please?
Thank you no that's fine
Alex Watts : Great. Can I ask you to rate my answer before you go today, the button should be at the bottom of the screen
Alex Watts : if you need more help please click reply