i am 90 years old and live alone in a private flat which is one of many.Adjacent to my flat is the parking area community. my bedroom is directly looking out to that. at least 3 times a week, i am woken up by a car parked there, another tenant/owner leaving . the driver slams doors, revs up the engine and leaves, that at 5:30 am. waking me up and i cannot go back to sleep.My aim is to survive without too much support from others, but with the lack of sleep i find it extremely difficult to manage....i am at the end of my tethers I NEED your advice! claire keen.XXXXXXXXXXX- *****@******.***. THANKS!
Claire my name is ***** ***** I will help you with this.
please let me know whether the other person rents their flat or owns it?
i dont know! I am not even sure it is a tenant/owner
what is going on? how can i read you?
Ok, do you know who is causing the noise?
who...not because it is still dark and i just see the car going...i am 90 years old remember!
Yes I know that.
Have you reported this to the Police or Council?
what is the legal view on that?
The Police can investigate this if it is considered to be anti social behaviour.
Whilst you probably can't stop the person driving to that area, they are required to be considerate.
As Council they have a duty to investigate any complaints of noise.
They can install noise monitoring equipment to see how loud it is
i don't know if it is a police matter because the car is there legally i suspect.
Once they know that, if it is above permitted levels then they can take action
Clearly they will need to identify who is doing it
But the Police and Council could take action
Can I clarify anything about this today please?
Yes but even if the car is there legally they can't be anti social, especially that early
Alex...i am limited in what i can do...i shall approach the police and find out what is possible.
Yes speak to the Police and Environmental Health at the Council
They can both take action
Does that help?
not really because of my disability i find all this terrifying.but i read you clearly....you can't do more than advising me to the police..helas!!!!
1) Complain to the Police. The Police can investigate the matter and warn the person causing the anti social behaviour
2) Complain to the Council. They can install noise monitoring equipment to see how loud it is. If it exceeds the legal limit then they can prosecute.
This is a question and answer site so I can't take action . I am only able to tell you what to do
i find contacting the police rather over the top...but will do! i feel i have not been totally satisfied with legal matters....just i have to do this all over with the police...but thanks me there
Happy to help, the Police may just find out who it is and ask them to be more considerate.
If the person in the car does not know its causing a problem, they will probably not prosecute, just have a friendly word
The person in the car may not even know and be upset they are causing you diffculty.
But the Police can assist you in this matter
i am tooo tired to cope that is the result of all this...and i find it so difficult....but you cant help there! thanks...
I can tell you what to do but I can't do it sadly.
Can I help you with anything else today?
Can I ask you to rate my service before you go today, the button should be at the bottom of the screen
If you need more help please click reply
When rating please consider site limitations and that sadly I can not act , even though I want to
i know you do and £38 is expensive but that is not your fault you did what you could and i appreciate this...you were a pleasant shoulder to cry on even at that price!
Thank you, ***** ***** that I have given you some comfort.
But all you need to do is speak with the Police and Council
That should resolve your problem
i will! take care
i have just seen on my bank statement that i have paid £38 above information provided by you....does that pay or am i able to have further help/information about a problem you have not really solved: i spoke to the police AND the council and NOTHING can be done! i feel that i have spent that money with very little result.So i now wish to know if that money only covered ONE problem...i would have been better to go and have a consultation FREE with a local solicitor as it took less than 1/2 an hour to tell me you could do nothing ! or can i now expect more time with you? claire.