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Yes, inparticular when you sell a property you must declare all buillding repairs and maintenance undertaken
mortgage and insurance companies also ask for a record. I don't know why i should be telling you this. This is common knowledge, Are you qualified to answer the question
but the gas company have caused the problem. Why do i have to have my insurance company involved
if i claim via the insurance company then i have to pay a premium on renewall
Sorry for the delay I was just on the train.
You need to get someone out to give you a report on the matter, it needs to be an expert.
If they are saying the pipes were already leaking then they appear to dispute liability.
The expert can also suggest what work needs to be done.
You then get 3 quotes for putting the work right - this forms your loss
You need to write and set out your losses and request they do the work or pay you the quoted sum within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
You also send them a copy of the report as if it goes to Court you can rely upon it
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdfand take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial. You can also rely upon the expert report you obtained earlier
Can I clarify anything for you about this today please?