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Hello my name is ***** ***** I will help you with this.
Yes you can
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdfand take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
Thank you for your prompt answer- yes- I do have a follow on question. The LL also did not register the deposit within the required no of days, and did not send the certificate. Can I include this in the letter along with the evidence I have over the deposit itself. A further follow on is that the parties (the tenancy is now over) are myself and 3 others. Must the letter therefore come from all of us and can we ask that the claim is split between us in whatever proportion agreed?
Yes you can include this as evidence.
Whoever paid the deposit can claim, if that was all 3 of you then the claim form is 3 of you as joint Claimants
Does that help?
Yes, thank you Alex, so I can include several aspects of the landlord's failure in the same letter and if necessary the court will consider all in one case (or N1 form). I don't think I have any other queries for now and will rate your answer.
Bridget- sorry- I keep pressing enter when I want to go down a line!