I want to 1 see if I can recover the goods, or take action to recover my losses.
So the charge back was from a buyer that claims her account was accessed fraudulently and who has stated she does not live at the address the item was sent to.
The address was confirmed as correct by PayPal but I cannot get additional details from PayPal on an ongoing investigation.
No I don't but what I do know is the item was delivered to the address detailed and signature obtained. I know who resides at that address and I want to know if i have any ability to pursue the person at the address.