Margaret my name is ***** ***** I will help you with this.
Are they saying your energy price was fixed but you were using MORE than your monthly direct debit?
What did OFGEM say?
Ok. That was it - nothing else, no recommendation or anything?
No. I have all the documentation and cannot see where these extra charges have
Ps. I have not spoken to Ofgem yet, I was trying to see where I stood legally.
No. Thank you help.