John my name is ***** ***** I will help you with this.
Have you needed to claim please?
Yes AXA would not pay as I amended dates of flight around 16/9 saw Dr around 10/9 no treatment suggested. Not cancelled until 29/10 flight was due 9/11.
Can I chat tomorrow or Monday. Grandson just arrived over?
Sure. Speak then
I am back online.
I first would like your view on the booking condition and if you think it unreasonable . Would the Ombudsman consider having it tested?
Thanks Alex. I will ask the Ombudsman view and then the small claims court if that is the way forward
Thanks prompt reply
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Excellent help Thank you
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