Alex Watts : my name is ***** ***** I will help you with this.
Alex Watts : please let me know what the reason you had a benefit overpayment ?
i don't know from when, may be when i been to the housing solution, cedar wood house, 2d fulbourne road, walthamstow and i told them that my partner is not worlking time he is unemployed , they ask me documents from when he stop the work everything i show them, then they stop my housing benefit they didn't tell me why
Alex Watts : Didn't you appeal the decision?
not because I knew where I do challenge, no one said anything
i want to have an apoiment to discourse the problem face to face to give you more information and show you what letters what they send me
Alex Watts : When was the decision made? You would have been written to.
from 28/01/15 they send me the letter with the decision,
yesterday they send me the letter
it said the final warning of court action- meeting 5/02/15 February at 10:30
i don't what to do they maind kick me out from the house , and i have three children
can you help me
Alex Watts : Ok. What is the basis of overpayment it should say?
£5000 i think
they put me to pay that money
Alex Watts : But what was the reason? Had you failed to declare a change in circumstances ?
they didn't said the reason why
Alex Watts : Did you fail to declare a change ?
no because they close my housing benefit
Alex Watts : Ok. You need to write and formally appeal. You may need to see citizens advice .
Alex Watts : The matter will be listed hearing before an independent tribunal.
Alex Watts : They will consider what you say and the council say to see what you both day.
Alex Watts : say
Alex Watts : The tribunal will then decide. This is a free service.
Alex Watts : But you should appeal.
Alex Watts : Can I clarify anything about this today please?
ok, where do i need to go, where i can contact an advice. on the back of the letter i have, application to appeal against court hearning application, and i dont know what to do with it.
yes can you contact me please *********** i really need your help if you can help me with this
Alex Watts : You need to see a solicitor about the court matter if you have a summons
Alex Watts : But the appeal just see the citizens advice.
Alex Watts : Does that help?
ok, can you give me a solicitor or a citizens advice
Alex Watts : Where are you based?
i leave in dagenham east but the housing benefit is in walthamstow
Alex Watts : Barking and Dagenham Citizens Advice Bureaux - www.citizensadvice.org.uk/bdcab
Alex Watts : Milner -(###) ###-####0940
Alex Watts : Isaac -(###) ###-####2992
Alex Watts : Does that help ?
Alex Watts : Great, can I ask you to rate my answer before you today, the button should be at the bottom of the screen
Alex Watts : If you need more help please click reply