I sent them a letter stating have you took into account the documents I provided from my supplier in relation to that particular stock and I'm still awaiting a response.
Ok. You should write a formal complaint - I can't see how you are liable.
You can ask for a review of the decision - they have to respond to that.
If they do not find in your favour then you can ask the Adjudicator to look at it
But they must give you a formal response.
I would suggest sending another letter but make sure it is recorded delivery.
For more information please see:
But make sure you register a formal complaint.
I really can't see how you are liable, this is between them and your supplier
Can I clarify anything for you about this today please?
Hey, they are implying in conversations I previously had that doing due diligence is not enough, you need to make sure the are purchasing from a reputable supplier who has a w5 if needed. My suppliers response to me when I asked them was simply what stops you going directly to our supplier ,?
If it says VAT and duty paid on the invoice, what else can you do????!!!
Thats why I'm seeking advice. I want to know basically if these suppliers decided to shut shop even thoe I have fully paid any invoices outstanding can HMRC down the line state as their has been a loss lets go down the chain and rclaim
...reclaim the loss from their customer i.e ME ?
You can't be liable. You have not had the goods, they have not been paid for and as such you have no control.
So no, you wont be liable
Does that help?
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