my name is ***** ***** I will help you with this.
Do you have current terms and conditions?
If so, does it allow to the terms>
We have a contract that clients sign, which includes terms and conditions
I don't think it says that we will change the terms and conditions contracts with future clients though
what I want to know is, can my client query the fact that I've since changed the membership options who join going forward... i.e. the membership that someone else who she knows has signed up for, wasn't available to her when she joined... so she's annoyed and querying why it wasn't available then
Are you still there?
Could you please respond to my query?
I'm really disappointed with this service so far, i've now been waiting half an hour proper response to my question!
please could you respons
Sorry I have been in Court.
Can you check to see whether it says you can amend the terms?
Does it mention anything about charging and pricing?
Alex, no it doesn't. I guess my question is, as a business, surely I'm able to change the membership options that I make available to clients?
Unless the contract allows you do to so, then no
I think you can clients, but not
That's what I mean, clients
You have a contract, that governs all the agreement between you and your clients.
Unless that contract allows you to amend or change the terms then sadly you can't
Yes, that's not what i mean.
Yes you can do it clients, no problem at all
But I would certainly have a clause added that says you can amend or change the terms with notice
a clause which says I can change the terms of the contract?
Can I clarify anything about this today please?
So you can change things, such as charging if you need to
Does that help?
yes sort of - I just need to know if what I offer clients now as membership options, can be different to what I offer future clients as membership options in six months time... that I can change the memberships
not clients, but clients - and therefore the new terms would be reflected in the new clients contracts
Yes you can do that. But you need to allow a clause in the contract that allows amendments
Yes I understand.
The answer is yes, subject to a change in terms clause
I don't want to change the membership once it's outlined and agreed in the contract. I want to be able to offer different memberships in the future, therefore I don't understand why I would need to include a clause in previous contracts that say it's subjects to changes
Then if you do not plan ever to change it you don't need that clause.
So if you just want to change the current options clients you can
There is nothing stopping you doing this
yes, that's answered my question. Thank you.
Can I clarify anything else ?
no, that was it, thank you
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