Hello my name is ***** ***** I will help you with this.
For now please let me know what the cost of the car was and was this from a private or business seller?
HELLO IT WAS £1010
PRIVATE SELLER OFF EBAY
Generally your rights are limited against a private seller, the motto is buyer beware.
SO WE DONT HAVE A CASE?
It is really going to come down whether the seller knew this was a write off.
the car should not of passed the mot
Its going to be hard and I am not sure whether you will win, but I will outline the procedure.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
You have rated poor service? What else do you want to know?
Are you there so that I can help?