I have sent this company a letter within the 14 day cooling off period stating that I wish to cancel the policy. I sent this letter recorded delivery. They have not responded to this letter They just keep leaving voice mail telling me that I am not insured. I have not received any paperwork or a policy relating to this insurance. I have no desire to be insured by this company. What is my best course of action to put an end to this nightmare.
The messages they are leaving on the answering machine is concerning the insurance I purchased from them on line they continue by saying until they verify the details they can not issue me the cover. I would like them to stop ringing me and recognise the letter I sent .i would also like to know if they can charge me policy I don't have.
Reviews on line show that this company has no integrity and has charged customers large sums of money they state is missing from there original quotes. And if anyone has tried to cancel a policy they get charged the same amount as the policy cost in the first place.
What is my rights should I need them.