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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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, we are having an issue with a supplier who is now threatening

Customer Question

Hi,
we are having an issue with a supplier who is now threatening legal action. we believe we are out of contract and they are threatening legal action based on "auto renewal of a term"
could someone look through the 2 linked files and assist:
https://www.visaswift.com/DQ.pdf
https://www.visaswift.com/contract.pdf
thanks,
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

Having read the documents, what is it you would like to know please?

JACUSTOMER-0te2e6z2- :

Hi Alex,

JACUSTOMER-0te2e6z2- :

its XXX again

JACUSTOMER-0te2e6z2- :

from this morning

JACUSTOMER-0te2e6z2- :

my MD is worried

JACUSTOMER-0te2e6z2- :

i just wanted to put all the information on line to ensure we are completely covered

JACUSTOMER-0te2e6z2- :

i am highly concerned that the issue is going to escalate

Alex Watts :

They can't enforce it beyond 5 years.

Alex Watts :

They should have got you to sign a new contract

Alex Watts :

They can't hold you.

Alex Watts :

You dont need to worry. I read Section 3. The agreement is valid for 5 years, nothing more.

Alex Watts :

Does that clarify?

JACUSTOMER-0te2e6z2- :

can we be 100% sure?

JACUSTOMER-0te2e6z2- :

this guy is quite insistant about it which is causing us the concern

Alex Watts :

Yes but wouldn't you be too?

Alex Watts :

He wants his money

JACUSTOMER-0te2e6z2- :

we are just worried about it going legal and losing

Alex Watts :

Even if you lose it would be a small claim

Alex Watts :

They can't claim legal costs

Alex Watts :

And if you pay any Court judgemnt within 28 says it is cancelled

JACUSTOMER-0te2e6z2- :

ok. but it seems we are definitely not liable for this?

Alex Watts :

You can never say never with litigation. But from what you have sent me - no

Alex Watts :

The contract has ended

JACUSTOMER-0te2e6z2- :

ok thank you so much again. I'm a little more at ease about it...

JACUSTOMER-0te2e6z2- :

have a good evening :D

Alex Watts :

Ooops, try again to rate!

Alex Watts :

I have clicked the box now

JACUSTOMER-0te2e6z2- :

it will not let me rate

JACUSTOMER-0te2e6z2- :

:S

Alex Watts :

My fault.

Alex Watts :

Try now

JACUSTOMER-0te2e6z2- :

done :D thanks again for your help

Alex Watts :

Thanks!

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