Hello George my name is ***** ***** I will help you with this.
You can claim losses and compensation for breach that would have been in the minds of the parties when you made the contract.
If you had said to the seller that you were going to use it for a painting and it was very expensive and detailed, then yes you might be able to claim
If you had simply gone in and purchased it then no
Any breach must be in the minds of the parties at point of contract
However you can certainly claim the cost of the item back under the Sale of Goods Act.
But further losses must be in reasonable contemplation of the minds of the parties
Can I clarify anything for you about this today please?
Except for highlighting and toning down certain areas of 24 of my paintings normally these would now be complete and ready for final varnishing.Because of the failing of the product that I used, JO SONJAS ARTISTS COLOURS,MATTE FLUID ACRYLIC ( purchased from my Art Supplier PEGASUS ART, LONDON) I am unable to complete these 24 paintings without first reworking over the entire 24 in oils, the use of which I have long forgotten as I have used exclusively acrylic ( Jo Sonjas) for the last thirty years. This is going to take me at least three to four months.I want to claim damages against this company for loss of time, having to rework over these paintings, also for the time lost in my on going preparations for my exhibition in September of forty works.Is it within your job description to start proceedings against this company?I wrote to this company alerting them of the failing of their product, advising them of my twenty five years experience of their product, both in Australia and here in Great Britain and how their product was dissolving in water after four days of drying*I also asked for their advice and help.Primarily they claimed that I did NOT know how to use their product. Also to use several of their other products to solve the problem, all of these products are soluble in water. I have now commenced to over work these 24 works in oils to try and save whatever I can, this will take me three to four months.How does this sound to you?Below is what I anticipate this will cost me.18 minor works @ £1,500 each .......£27,000 5 major pieces @ £12,000 each.........£60,000Total ..................................................£87,000Now double this for three to four months lost time.I have pictorial evidence of all my claims also a short video.*Acrylic paint is a fast-drying paint containing pigment suspension in acrylic polymer emulsion. Acrylic paints are water soluble, but become water-resistant when dry.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
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Question 1. fourteen days from when?
1. The date they receive the letter
Question 2. Can anyone act on my behalf as I am currently living in France?
2. Only a Solicitor.
If there is a trial, clearly you would have to come over for that
thats ok can you recommend a solicitor at a reasonable price, ie. mates rates?! ( I have usually painted my way out of this problem ie. cataracts, and now a pacemeker)
Sadly I am not allowed to recommend Solicitors. But you can find a civil litigation Solicitor here:
thats all for the moment will check out the websites, thank you and I rate your response no less than brilliant!
Happy to help.
If I could ask you to rate my answer before you go, the button should be at the bottom of the screen
If you need more help please click reply
it is time to bother you again with a quick question.
Is it related to this one?
If not can I ask you to rate this so the site credits me for the time spent with you today?
I am sorry to bother you with a quick question. I have had a response from Jo Sonja in England, they tell me they are the distributor for this product . they are manufactured in America.
I have had a reply from Jo Sonjas in England they tell me they are the distributor and that the paints are manufactured in America. is this a problem?
It makes no difference. You purchased in the UK and UK law applies
Does that help?
yes that does thanks again
Great. If I could ask you to rate my answer so the site credits me for my time please, the button should be at the bottom