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I don't know if there is a contract that allows the travel company to try to charge so much, as the terms and conditions don't mention figures.
The single room supplement is supposed to provide compensation to the travel company/hotel for the empty space. How can that total figure be more than if he had taken the place, particularly as he wouldn't be consuming the food/drink and facilities if he wasn't there?
The supplement was to be added to the group total, as there would be a spare place in her room. She wasn't going to have a different room. The money that my son had paid was being retained by the holiday company, plus they were asking for another £950.00
Yes! It was as well as the £1700.00. My son thought that he had lost his £1700.00 as the cancellation was within 28 days of the holiday starting. He was told by the lead passenger that the holiday company wanted the £950.00 single room supplement as well..
Yes, I agree. The lead passenger said that he had to give the ticket away as they would have needed to pay this surcharge otherwise. The lead passenger is saying that if the place wasn't filled, then this surcharge would have been applied, so he gave the ticket away and will not compensate my son.
Thank you for the response. I suppose the bot***** *****ne is that if my son takes the lead passenger to court, does he have a reasonable chance of success. Otherwise, should he pursue the person who took his place on the theory of unjust enrichment?