Hi, My name is***** run a ltd Co - property refurbishment - all operatives are sub contractors. Have received a letter from a client via their legal reps claiming poor standard of works in a report done by one of their consultants. Some of the items we have not done or started to do but have no less been documented as poor. The client ceased the works without warnng and asked us to leave site. The works were in progress and at the stage of cesation, non were complete. The client signed a letter of instruction detailing the works and the agreed price. They now are demanding some of the payment back following their calucation of works done. I have never been subject of this before and beleive this to be a malicious and fiscal claim as they are only looking at works in progress. They paid around £8.5k of a total price of just under £15k, to date, labour and materials have cost me around £7k, they are demanding I return circa £6.5k. I dont have the captial to return and obviosly want to deal with this the most economic way, but realise they are on a path which will now incurr me cost to disprove their allegations.
They are claiming that of the £8.5k already paid, only £1600 is of a standard they believe is correct/acceptable and that the balance needs to be returned.
Their payments were made of an intial deposit to secure our time, then 2 interim payments for works in progress, each invoice presented for their payment if satisfied as per the agreed terms. The works consisted of refurb of front living room and hallway - incorporating a lot of prep work, - eg strip all wallpaper, plaster all walls, ceilings, supply & hang new doors/ furniture build new media units, strip floorbaords, insulate under floor.... so quite labour intensive in the prep with the finishing left to do, to create the completed article.
Numerous delays from client over deliberations and alterations once started - all documented with further letters of instructuon being drafted by me incorporating their revised choices.
Their experts report documents items we were yet to do, (hang wallpaper, decorate, fit client supplied electrical sockets) but all documented as a poor standard?.
The payments to date cover all my epxenses for: the front end liaison, labour for the prepartion of all works, purchase of all materials, (including paint and wallpaper adhesive), plant, trades and VAT.
Their breakdown of the £1600 is totaly spurious and is their take on costs.
ok, thanks AJ
apologies for delay, only today had opprotunity to be in offcie for admin.
no, they have not yet issued any claim but have asked to meet at a solicitord to discuss resloving.