yes, its an AST
the landlady is claiming that she has had to redecorate and the only communication from her weeks ago was that she wanted my friends bank details so that she could send her back "the balance" - no figure was mentioned and the deposit paid was £2100. we have checked the 3 schemes and no record of her putting into one.
no inventory was taken on departure by landlady and I understand that if she hasn't put the deposit into a scheme, she has no rights to claim back money for alleged repairs to house?
LBA was already done as stated earlier. she has now come back with a long list of alleged repairs to the house which we think 75% are untrue. my belief is that she is trying to get my friend to pay for a refurbishment of the house! we cannot dispute through the DPS as she didnt put the deposit into a scheme, even though she stated it would be in the tenancy agreement.
also, some of my friends furniture & carpets were damaged by water pouring through the conservatory roof which the landlady took months to repair - should the landlady have claimed through her policy for the damage to my friends goods as it was her fault?
we are checking the tenancy agreement on damage etc.
I intend to write a letter for my friend disputing the repair claims, but how serious would a judge look at this bearing in mind that she hasnt used a deposit scheme? i guess that if we submitted an online claim, she will defend - what happens then?
even though she took no inventory on departure and I was a witness to her saying to my friend that only 3 rooms needed attention and that she had looked after the house well?
is there no help for tenants here?