Hello my name is ***** ***** I will help you with this.
For now please let me know why they wont accept a repayment plan?
I'm not sure, unfortunately I wasn't there when my partner had the conversation with them. He just said that he offered to pay monthly and he was told to either get a bank loan, credit card etc and they would require payment in full by 8pm this evening. I think he was gobsmacked at their response.
Has the accountant been in touch and tried to arrange this?
How much can he afford a month/week etc?
No, the accountant has gone on holiday until 26th Feb. However I did contact one of his partners yesterday who confirmed that HMRC would encourage you to source the money from elsewhere as they are not a "lending agency". He was going to offer to pay £300 per month on SO with the option of paying more if he had a good month and could afford it
Well they can't force the door down if you are worried about that
HMRC just want the money, especially during this time when money is tight - they need to get in every penny
That's exactly what I told him. But that obviously doesn't stop him worrying about it.
Bearing in mind it has been 6 years I can't see what another few months harm is going to do
What he should do is pay what he can.
Provide a realistic repayment plan and stick to it. If it is going to be weekly, make sure it is weekly. If it is going to be monthly, then make sure every month
But they can't just knock the door down. A commercial business they can - but not private. The sums are not huge
I would write to HMRC, make a formal complaint and ask them to review it. Making sure all the time it is being looked at repayments are being made.
Can I clarify anything for you about this today please?
Which he is more than willing to do and I know he wants to get it sorted and he will stick to whatever he suggests. Will it be worth talking to them again this evening, he may get to speak with someone who is a little more open to his suggestions, or would it be best just to make a formal complaint anyway. Unfortunately I doubt he took a note of the persons name with whom he had the conversation yesterday.
I would speak with them this evening and then make a formal complaint if they are not co-operating.
Does that help?
Yes Thank you. Its re-assuring to know that someone else thinks the same way as I do. I will let you know the outcome tomorrow.
Great. Can I clarify anything else for you?
No thanks, ***** ***** the moment, unless anything else crops up in their telephone conversation this evening.
Great. If I could ask you to rate my answer before you go today, the button should be at the bottom of the screen.
If you need more help please click reply