My younger sister and brother have LPA and have been paying all the care costs to date from my mother's account. My sister was responsible for the applications for Continuing Care (a renewed application because she had been assessed some time before and was not deemed eligible) and for Social Care in October and November 2014. My sister allowed the savings to run down to £14,250 or below before doing so. The process has taken some time and we have just been told that the NHS has lost all the documentation for my mother's application, which will have to begin again from scratch. Redbridge, the local authority, offers no advice on how to recover the £14,250 and has made fundamental errors in assessing the level of care required.