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Alex J.
Alex J., Solicitor
Category: Law
Satisfied Customers: 3665
Experience:  Solicitors 2 years plus PQE
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my last reply was that the solicitors had lost my will. It

Resolved Question:

my last reply was that the solicitors had lost my will. It may have happened when they changed premises, but they admit that they had lost it.
Submitted: 2 years ago.
Category: Law
Expert:  Alex J. replied 2 years ago.
Hi,
Thank you for your question and welcome.
My name is ***** ***** I will assist you.
The quickest way to deal with this is as follows:
(i) Write to the senior partner of the law firm concerned. Lodge a complaint and demand a refund;
(ii) If they ignore your complaint and do not take it seriously then complain to the Legal Ombudsman www.legalombudsman.org.uk/ - they have the power to sanction law firms and award you compensation. It will be slower than suing this firm but it will be cheaper than using a solicitor to bring a complaint against another solicitor.
I look forward to hearing from you.
Kind regards
AJ
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