Hello my name is ***** ***** I will help you with this.
Can you prove that you were not living at that address please?
The problem you have is this.
Are you registered to vote or bills going to this address?
Its bad news I am afraid.
You have bills there - it appears you live there
Your friend needs to appeal and it will go to a Tribunal. You need to attend and give evidence saying what the arrangement was.
The Tribunal will then decide whether they believe you or not
But from an outsiders point of view, you may struggle
Can I clarify anything for you about this today please?