Hello, my name is ***** ***** it is my pleasure to assist you with your question today.
Have they confirmed that the debt has been successfully recovered?
Yes and the Company they recovered it from have confirmed that they paid them.
How much is owed?
The original debt was £4592.40 plus the refund of a £400 fee we paid them for recovery, they got over £6000 from our Client.
Whenever a dispute arises over money owed by one party to another, the debtor can be pursued through the civil courts for recovery of the debt. As legal action should always be seen as a last resort, there are certain actions that should be taken initially to try and resolve this matter informally and without having to involve the courts. It is recommended that the process follows these steps:
Whatever correspondence is sent, it is always advisable to keep copies and use recorded delivery so that there is proof of delivery and a paper trail. The court may need to refer to these if it gets that far.
OK thanks I will try that.
you are welcome, best of luck