Hello, my name is ***** ***** it is my pleasure to assist you with your question today. Do their contracts state that you can make such deductions from their pay?
There is no reference to this in their contracts either way
If you were to deduct this amount from their salary it would most likely amount to an unlawful deduction from wages, which is made illegal under the Employment Rights Act 1996.
Under law, an employer can only make deductions from, or withhold an employee’s wages in the following circumstances:
If none of the above exemptions apply, the deductions will most likely be unlawful. I know it does not seem fair that you cannot offset clear theft by stopping their pay or deducting it from it but that is the law unfortunately. Had there been a specific and clear clause allowing for that in their contracts then you could have so you may wish to consider including one for the future.
I hope this clarifies your position? If you could please quickly let me know that would be great, as it is important for us to keep track of customer satisfaction. Thank you
Yes, thank you for your help. Much appreciated and I will indeed follow your advice. Julian
you are welcome, all the best