Hello my name is ***** ***** I will help you with this.
How would the debts come about please?
We sign clients to our service for one year and they pass debts that have arisen from non payment of Nursery Fees, rent and veterinary bills
Most customers have signed contract with our clients, however our clients are not offering credit the debt is created by non payment of a service
im sorry but are we still chatting please
so credit as such is not provided?
no Alex our clients do not provide credit
Ok. Let me just have a little look at this.
Right I have looked at this and also called the FCA
They define it as (and it can be found here):
An agreement between them and another that gives credit of any amount.
So if it is a case that the vet says its not an up front payment but I will send you an invoice, then yes it is credit (Although not a regulated credit agreement) and would need FCA approva
So any type of credit. So even if its pay within 30 days, its credit.
Can I clarify anything for you about this today please?
A vet would expect payment immediately its when the customer says I've left my purse at home etc.I understand what you are saying though and it looks as if we need Limited Permission.
Thank you for your help
Its any type of credit.
And this technically is.
Can I clarify anything else for you
no that's fine thank you Alex
Great. If I could ask you to rate my answer before you go today please, the button should be at the bottom of the screen
If you need more help please click reply