Hello my name is ***** ***** I will help you with this.
What was the date of the refund application please?
hi. 17th marvhm. March 2015..
Sadly in that case yes. In law they are only required to go back 6 years because of the Limitation Act 1980
Therefore I am sorry to say that you can't go back to 2000.
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest
Can I clarify anything for you about this today please?
If this answers your question could I invite you rate my answer before you leave today.
If the system won’t let you please click reply.
Please bookmark my profile if you wish for future help: http://www.justanswer.co.uk/law/expert-alexwatts/