Yes they sent us a letter to say they had been notified on the 27th February that the company had been dissolved so they had frozen our account.
However, we also spoke to them last July about this. They said on the phone they were partially accountable so were not going to freeze the account but removed the overdraft / told us to set up a new account. We received an email to say they had a backlog and addressed a query whilst continuing to use the bank account.
We now arrive at the current situation, which I understand on a technical level, but I do not understand how it works if they let me use the old account knowing the details to be incorrect.
Sorry, I should have also said there is now £14,000 in the account. Last July there was I believe no more than a couple of thousand (but I would have to confirm the statements)
There were two shareholder directors - myself and my colleague who were director/shareholders of the old company and directors of the new company.
Also, I don't know if it is relevant but the bank letter states they have been notified of the dissolution with a date of February. However, they were actually aware of it in July 2014 and continued to let me use the account.
This is really helpful - thank you. Could I just clarify something ... We are at the end of two and half weeks of waiting for an answer from them. They have also ignored my communication for the past three days.
If we can demonstrate that we have complied with their instructions last July, can we then continue with the points you have raised above? This is my sticking point - I believe they shouldn't have let us continue to use the account from that point on because I believed my assets were safe and now they seem not to be.
Consequently they have built up and now the business is at the point where it will begin to suffer because of this.
Thank you very much!
You've been really helpful thank you. I think the point is exactly that - I was given no reason to believe that I couldn't use the account by the bank until they set up a new one.
Really do appreciate your help.