It was 2 years ago
The replacement I am asking for is like for like as it is the exact same model. It is only more expensive because the retailer has put the price up.
Can I not expect my faulty fridge to be replaced with the same model?
Thank you for your answer. I just need to be clear about this as I am a little confused . The retailer has accepted that the fridge has a manufacturing fault and has offered to replace it in accordance with the sale of goods act.
All I am asking is that it is replaced with the exact same model. I am not asking for a better model or a more expensive one, I am just asking for the same fridge that I originally bought. The fact that the retailer has put the price up of that model is nothing to do with me.
Can you clarify why I am not entitled to have the fridge replaced with the same model?
Thank you for your answer. I am sorry but I still don’t understand what you are saying. What is it that is disproportionately expensive? Is it that the product is now £130 more than what I paid? If so this could be because the retailer has decided to raise the price, not because the product is more expensive. They may still buy it from the manufacturer for the same price.
Maybe I do not understand the Sale of Goods Act, but as I read it a product has to last a reasonable amount of time, which this clearly hasn’t. I have proved there is a manufacturing fault and so I am entitled to have the product replaced. I have asked for the product to be replaced with the same model.
ok, I understand now. Thanks for your help.