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Hello, I am a solicitor with 20 years experience. I will try to answer this.
Have you signed a contract with 10% commission on it?
Yes I did, but only until I had the estate agent sitting at my table with the contract I never knew this as was led to believe the commission was 1% only then suddenly with the papers in front of me I had different from what I was told at the valuation, but due to being the first time I have ever sold or brought on my own I actually felt very intimidated, that is why on the Friday I questioned whether there was a cooling off period, unfortunately the agent I dealt with wasn't working on that day and my question to fellow staff seemed to get brushed under the carpet, and they were more interested in explaining the reason behind the commission. Now it feels like they were covering his back and at this early stage now feel I can not work with this company.
Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013, gives you a 14 day cooling off period after signing the contract as long as it was not signed at the Agents. office.