Hi Nicola, sorry about my delay in responding. I only have access to this email address Wednesday to Friday. I have edited the amount paid to £23 and hope that is sufficient to obtain an answer. I don't mind waiting but I would be very very glad of an answer. I hope to hear from you soon.
It is now 3 weeks since I last heard from you in regard to my question. I would really appreciate an answer as soon as possible as my son wants to travel home with his wife this summer. The situation is quite urgent now.
Having still not heard from you, I assume you are unable to find a professional who can answer my question.
I notice that £23 has been taken from my account. If you think you will be unable to answer my question shortly, please can you reimburse the amount into my account.