On the basis of:
The Met Police not conducting a sufficient investigation. I have requested information on Standard Operating Procedures for investigating theft and they have advised they will not supply this.
In addition, the Enquiry Unit is refusing to supply details as to what was obtained during the investigation. Hence I have no verification that the Police requested CCTV evidence, statements from staff etc.
In terms of Barclays, are there any grounds for failing to provide adequate security on their premises?
No one is asking the police to 'wave (I assume you meant this and not waive) a magic wand'. I expected leads to be efficiently and properly investigated as part of an investigation into theft. So magic necessary, just proper investigation.
This would have involved attempting at least to trace the mobile phone number of the thief (which was provided on the same day, and which they failed to followup until the next year) for example.
In response to Alex Watts, I have a name of the buyer (of course this may be false) but more importantly the mobile phone number used by the thief to contact me. I am very disappointed that this was not followed up to track the location of the thief as the number was active right up until recently as I had been making test calls to the number.
This is the issue. Are you saying therefore that the Police are free to do as little or as much investigation into an incident as they choose without following any guidelines or protocol at all?