Can I email you copies of 2 letters. this will give you a better understanding of the issue
Not sure how to do it, its looking for images and these are in word/pdf?
Are you happy to continue with this or shall I go to someone else?
there is but it looks for images? I will use the email address you sent earlier. Is that ok?
I have emailed the letters to the *****@******.*** as qdvised.
Can you let me know ehn you receive them please.